01874 730330     event enquiries

accessibility statement

Buckland Hall is a dedicated venue for hire and we tailor our services and special arrangements to meet the needs of each event according to the information provided by the event organisers prior to the start of each event. This should help us to ensure that the specific needs of each person attending an event at Buckland Hall have been considered and that we have made our best efforts to provide for him or her.

It is our intention to ensure that the general arrangements within the building and curtilege will serve you as best as possible within the limitations that exist because of Buckland Hall being an historic and Listed Building.

We would urge each attendee (whether residential or non-residential) to contact their group organiser to discuss specific requests and requirements and for the group organiser to then agree arrangements with us prior to the event.

Public transport
There are good train links to the nearest station, Abergavenny – see how to find us. Taxis are available at the station.

Please note that in the Brecon Beacons there is no bus service that will be of any help to you as the service on the A40 between Brecon & Abergavenny is minimal and the nearest bus stop is nearly 2 miles from our front door.

Please do not use any SatNav or internet route-finder directions as these are invariably wrong. Use only the directions found on the Buckland Hall website.

Arrival on site
There is a car park next to the mansion. It is unmarked and there are no permanent reserved bays, though reserved spaces can be set up on request. Cars can drop off passengers and luggage at the front entrance before parking. With advance notice, we may be able to offer assistance. There are floodlights for the car park which will be on during hours of darkness on days of arrival and departure and other times in arrangement with the group organiser.

Group events
Buckland Hall serves only pre-booked group events. Each event has a specific starting and completion time of occupancy and all attendees are asked to respect those timings. Buckland Hall preserves the privacy of the groups in occupancy and is not open to the general public. There is no drop-in restaurant or B&B accommodation.

Non-event visits
To arrange a visit to view Buckland Hall for possible booking, event organisers should contact us by email or telephone to arrange a suitable date and time.

The reception for each event is arranged by the event organisers.

Access to entrance
The car park is level and generally smooth tarmac. There are three steps to the front door. There is a permanent ramp to the garden entrance and, with prior notice, we can also install a temporary ramp to the front door.

Access within building
The ground floor is level throughout and the doorways and corridors are quite generous in width. The main staircase has gentle steps with wide treads and may be suitable for those who are less steady on standard staircases. There is a service lift to the first floor only and those who wish to use this should arrange it with our staff.

The first floor is also level throughout though some of the fire doors may be awkward. All but three of the bedrooms have level access into the bathrooms. Two of the bathrooms are more spacious and more suited to wheelchair users.

The stairs to the second floor are steeper and those with accessibility requirements should plan with their group organiser (who is responsible for the bedroom allocation) to stay on the first floor.

There is a wheelchair accessible toilet on the ground floor.

We have a portable loop system which can be obtained from the office and used wherever your session is taking place.

Vision needs
The layout of Buckland Hall is rather labyrinthine and not naturally conducive to those with visual deficiencies. Signs are not much help and it has been found to be more important for those with such needs to be shown the way to key rooms initially.

Telephones and emergency contact
There are no telephones in the rooms and no room service. There is a payphone on the ground floor. Those who might need attention during the night may need to discuss such help with their group organiser. Mobile phone reception in the area is patchy and cannot be guaranteed for any of the networks.

Although we are not able to welcome pets into the mansion, we do allow assistance dogs with their owners. Outside the dogs can run free, provided that they have been trained not to chase or worry farm animals.

In the gardens, there is level access around the mansion with benches and chairs available. There are two steps up on the covered veranda. The lawns are accessible from the hard-standing, though sometimes the ground can be soft and in places is uneven.

Group organiser's role
Your group organiser bears the main responsibility for your health and welfare during the event and should be your first point of contact in emergency and for special requests.

Help us to help you
The key aspect of an event at Buckland Hall is that we are here to help all of our guests enjoy their stay and we will do everything we can to assist you. The more we know before the event and can prepare in advance, the better able we are to provide for you.

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