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Levels of Service
What is included in each Level of Service?
Service Options
Prices

Buckland Hall has been graded by the Wales Tourist Board as a Four-star Conference Centre

Our desire is to provide the space at Buckland Hall with exactly the right level of service and attention that suits your intentions. That means we have to be flexible to your aspirations and requirements. We can’t do too little, nor should we over-do the service. We want you to feel well-cared for without intrusion or fuss. You should feel that Buckland is your space and that everything you want is being seamlessly and effortlessly provided.

With all events at Buckland Hall, we naturally provide the following services.

At the start of your occupancy:-

The reception, meeting, social and activity spaces set up to your specific requirements.

Clean, fresh bedrooms with Egyptian cotton bed-linen and soft towels. The level of housekeeping during your stay is your choice.

During your stay:-

We provide three main meals served at the times and in the style you require. We welcome your input to help devise the menu to suit your activities and ethos.

Teas, coffees, spring-water and snacks always available free of charge.

We service the public areas, toilets as appropriate to your programme. You can specify the extent of privacy you want in the meeting and activity rooms.

Housekeeping of the bedrooms depends on the level of service (see below) you wish to be provided for your group members.

Levels of Service
You have a choice of the level of service you wish for your group. Different provisions of service attract different rates of charging. Usually, it’s a matter of discussing exactly what you want and agreeing the relevant charges.

What is included in each Level of Service?

For details of what services can be expected the various Levels of Service click here


An excellent service that covers the needs of most retreats, courses and workshops
click here for details


A higher level of attention, facilities and catering for corporate events
click here for details


A special celebration event, such as a wedding, birthday gathering, anniversary with all the arrangements designed to your specification
click here for details


Service Options
Some of the various services that can be included in your choice of Service include the following. N.B. Some of these may not be included automatically in your chosen Level of Service and may entail additional charges.

• Full catering (wholly vegetarian, largely organic)
• Special diets as agreed beforehand
• Set up and preparation for your event
• Assistance for settling in delegates
• Porter service
• Disabled access, suitable bedrooms
• Lift to first floor bedrooms
• OHP and flipcharts
• 36” large screen TV with video & DVD players
• Log fires
• Access to office facilities (possible charges for use)
• Access to telephone, internet, fax and photocopying (possible charges for use)
• Your event included, if you wish, in our Calendar of Events on website
• Special arrangements by prior request

For details of what services can be expected the various Levels of Service click here

Prices
Levels of Service are just one of the factors which will determine the specific price for your event. The best way to establish a price is to chat with us over the phone. However, if you want a rough estimate of the charges for your planned event, please use our no-obligation Email Estimate Enquiry Form.

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